CLEAR COMMUNICATION IS KEY TO ENSURE YOU ARE SERVICING YOUR CLIENT AT THE HIGHEST LEVEL. SETTING EXPECTATIONS, AND GUIDING YOUR CLIENTS THROUGH THE PROCESS POSITIONS YOU AS, NOT JUST A PROFESSIONAL, BUT A LEADER. WHETHER YOU ARE JUST STARTING OUT, OR ALREADY HAVE EMAIL TEMPLATES, SNAG WHAT I'M COMMUNICATING TO MY CLIENTS THAT LEAVES THEM WANTING MORE AND REFERRING ME TO NEW CLIENTS.